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FAQ

1. Where am I?

2. What is Diamant Agentur?

3. What´s in it for me? Why should I buy my jewelry and diamonds at Diamant Agentur?

4. Do you have a local store somewhere that I can visit?

5. Should I buy diamonds online?

6. What kind of jewelry do you offer on your website?

7. How do I know the correct ring size?

8. Is ring resizing, insured shipping, the elegant gift packaging and the appraisal of my jewelry really for free?

9. How is it that two diamonds with similar criteria have different prices?

10. What should I consider when buying a diamond?

11. Everybody is talking about the 4C- what is that actually?

12. I would like to check out the jewelry before buying. Is that possibe at Diamant Agentur?

13. Are diamonds suitable as an investment?

14. I have a different question alltogether...


1. Where am I?

Welcome to Diamant Agentur- your partner when it comes to diamonds. You are looking for the perfect diamond or that one special gift for her? Maybe you are looking for an unique opportunity at an unparalleled price? Or maybe you want to sell jewelry and diamonds yourself? If you are in search of advice or might just need a second opinion - we share our expertise for free and are always happy to hear from you!

2. What is Diamant Agentur?

Diamant Agentur GmbH  operates the online platform www.diamantagentur.de - the market place for diamonds and jewelry. We offer more than 250,000 diamonds and specialize in best selling ring models and jewelry series of timeless designs and beauty. Another strength is our pre-owned jewelry section: Here we offer first and second hand jewelry at incredible prices. The first hand jewelry comes from jewelers that use our site as their shopping window. The second hand jewelry originates from private people that we bought or we help them sell with our expertise and quality guarantee. Either way, they are as good as new and checked by our jewelry experts and diamond graders. The only catch: The items are limited and unique. Who comes first is served first.

Last but not least we also offer trade-ins for your jewelry. If you want to buy a new piece of jewelry or diamond we can trade in your old jewelry.
Learn more about our services

3. What´s in it for me? Why should I buy my jewelry and diamonds at Diamant Agentur?

  • Choose between more than 250.000 diamonds
  • Only certified diamonds (GIA, HRD, IGI)
  • Highest quality of materials ( Only 18K gold und 950 platinum)
  • 30-days right of cancellation

Slim corporate structure: All major cost drivers  of traditional jewelers cease to apply and are irrelevant in our cost structure
 (High rent in first-class locations, security costs, insurance costs, capital costs, middle men profit margins)
More about us

4. Do you have a retail store like a traditional jeweler?

Diamant Agentur´s business concept is based on the advantages of online sales and distributions and on the technological advancements in the diamond trade. By focusing on the online shop we save on the cost drivers and can offer our clients better prices. That is why our slogan is true: "You get more diamond for your money at Diamant Agentur." 

While we do not have a retail shop we invite you to come to our office: We can show you our ring models, help you with your special wish, give advice on a gemological question or make you an offer in case you would like to sell your diamond jewelry. Call us today: 06171 98 93 363

More about us

5. Should I buy diamonds online?

Jewelry is something that you want to touch

Schmuck ist ein haptisches Gut, das man anfassen möchte. Dennoch macht die Digitalisierung vor der Schmuckbranche keinen Halt. Im Gegenteil: Die Prüfung und Zertifizierung durch unabhängige, international renommierte gemmologische Labore wie GIA, HRD oder IGI machen Diamanten heutzutage objektiv vergleichbar. Auch kann kein traditioneller Juwelier ein Sortiment von über 250.000 Diamanten vor Ort bieten. Und am effektivsten lassen sich die Preise im Internet vergleichen. Hinzu kommt das gesetzliche Widerrufsrecht von 14 Tagen, das wir für Sie freiwillig auf 30 Tage ausgeweitet haben. Der versicherte Versand der Produkte rundet den Einkauf im Internet ab. Deshalb bekommen Sie tatsächlich mehr Diamant für Ihr Geld bei Diamant Agentur GmbH.

6. What kind of jewelry do you offer on your website?

Our online shop carries series of rings and jewelry that we offer in 18K gold and 950 platinum. In addition to that you find the category pre-owned with limited, one-time opportunites to purchase singe pieces of jewelry for amazing prices: Part of these are first hand pieces from jewelers that use our site as their digital shopping window. Others are second hand opportunities that private people offer.

7. How do I know the correct ring size?

Help for finding your or her ring size you find here.

8. Is ring resizing, insured shipping, the elegant gift packaging and the appraisal of my jewelry really for free?

Yes, at Diamant Agentur these services are standard procedure. It is our goal to make your purchase as easy as possible while not having to worry about anything. It is important to us for you to know that we are the right address to turn to for any matter when it comes to diamonds and jewelry.

9. How is it that two diamonds with similar criteria have different prices?

It does happen that two diamonds with the same values are offered at different prices. There can be various reasons: Different profit margins of our partner at the diamond changes. According to our experience diamond dealers and manufacturers that just bought their stock and are in need of liquidity tend to give discounts on their stones. Our diamond configurator always displays these discounts on top of the list.
Check out the diamond configurator

10. What should I consider when buying a diamond?

The first question when buying a diamond should always be if it comes with a certificate by GIA, HRD or IGI. Only on the basis of common standards of diamond grading can one compare diamonds and their prices.

For jewelry with many side stones, pavé or memoire settings one should always compare the price in carat weight. At the end of the day the price of gold does not make a big difference for diamond jewelry.
Learn more about certificates

11. Everybody is talking about the 4C - what is that actually?

The 4C stand for "Color, Clarity, Cut and Carat weight" and are the most important parameters that serve as the basis for diamond grading. Without common standards for proper diamond grading in nomenclature, devices, technological equipment and level of expertise one cannot compare or discuss diamond qualities. Learn more about the 4C in our short summary explore our interactive diamond tool for in-depth knowledge.

12. I would like to check out the jewelry before buying? Is that possible at Diamant Agentur?

It is our pleasure to welcome you in our office in Oberursel. We can show you models of the different rings, ear studs or the various available items of our pre-owned section. Just make an appointment: We are looking forward to hearing from you: 06171 98 93 363

13. Are diamonds suitable as an investment?

Diamonds can also be interesting as an investment in tangible assets. Read about the pro and cons in our investor´s section.
More on diamonds as an investment

14. I have a different question alltogether...

You have a question that hasn´t been answered up until now? Please do not hesitate to contact us! You can find our contact form here.